Frequently Asked Questions

Frequently Asked Questions

Below you can find answers to questions frequently asked by our clients. If you do not find an answer to your question, please do not hesitate to contact us.

WILL THERE BE OTHER PEOPLE ON OUR TOURS?

No. All our tours are private and individual. It will just be your party.

WHAT IS THE MAXIMUM NUMBER OF GUESTS ON EACH TOUR?

Our vehicles take up to 8 passengers, but would recommend a maximum of 7 passengers.

WHAT VEHICLE WILL WE BE TRAVELLING IN?

Volkswagen People Carriers.

CAN WE BE PICKED UP FROM OUR HOTEL TO START THE TOUR?

Yes. We are happy to pick you up from where ever suits you and drop you off at the same place.

WHAT TIME DOES THE TOUR START?

We realise you are on holiday so don’t want to rush you so the start time is flexible. However in our experience it makes sense to start at 8:30.

HOW LONG IS OUR TOUR?

All our tours are different so we cannot tell you how long it will be however we give you a rough guideline on each tour’s listing. Please inform us when booking your tour if you need to be back at your hotel by a certain time.

DO WE STOP FOR LUNCH ON OUR TOUR?

Yes. Scotland is famous for its food and we will make a stop along the way for lunch. Please note this is not included in our price.

WHAT SHOULD WE WEAR?

The weather in Scotland is very hard to predict. Comfortable clothing is recommended along with a light rain jacket.

IS THE PRICE ON THE WEBSITE PER PERSON?

No. The price quoted is the total you will pay regardless of Guests to MS Tours to be your driver / guide.

IS ADMISSION TO ATTRACTIONS INCLUDED IN THE PRICE?

No. You will have to pay admission to any attractions visited. In some cases for Historic Scotland sites it may be advisable to purchase online to save queuing and save money. We can provide more details if required.

HOW DO I BOOK A TOUR?

We will send a PayPal request for a 25% deposit to secure your date. One month before your tour we will request the balance. If PayPal is not suitable, we will provide International Banking Details for payment.

WHAT IS YOUR REFUND POLICY?

Full refund details are in our Terms and Conditions Section on the website.

WHAT IS INCLUDED IN THE MULTI DAY COST?

The price quoted is for your driver / guide. From the daily rate we will pay for our own hotel accommodation and evening meals. You will pay for your own hotel stay although we are happy to provide suggestions for you. There may be a small additional cost for any ferry transfers however we will make you aware of this when booking.

WHERE SHOULD I BOOK MY HOTEL IN THE HIGHLANDS / ISLANDS?

Scotland has many great places to stay on your Highlands and Islands adventure. We are happy to provide a list of recommend Hotels/B&B for each of the stops on your tour.